FAQs - Frequently Asked Questions
Do you do custom and personalized greeting cards?
I'm not able to change the color, rearrange words, or replace words on EXISTING cards.
How long does shipping take?
I pack and ship orders within 24 hours of your order, and then it takes USPS anywhere from 1-5 business days to deliver it to you, depending on your location within the US. Choose Priority Shipping at checkout for faster USPS 1-3 Day delivery.
What's the status of my order?
You should have received a shipping notification when your order shipped. Please check your email including your spam folder for an email from "In A Nutshell." In that email is a USPS tracking number that you can click on and check the status of your delivery. Please refer to my Shipping Policies for estimated shipping times.
I checked tracking on my order and tracking status hasn't changed.
It can take USPS up to 24 hours to update tracking. Tracking on the usps.com website is sometimes more up-to-date, so you may want to check there. Go to https://www.usps.com/ then paste your tracking number into the "Search A Tracking Number" box. Sometimes USPS doesn't scan packages. It can take USPS up to 5 business days to deliver once out for delivery. If after 5 business days (Saturdays, Sundays, and holidays are NOT business days) your order still hasn't arrived, please contact the shop.
Do you do Wholesale?
Yes! I happily accept wholesale orders at 50% off retail price. Visit the Wholesale page for more info.