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FAQs - Frequently Asked Questions

Do you do custom and personalized greeting cards? Yes! You can do so with this listing: https://inanutshellstudio.com/products/custom-greeting-card

Can you write/print a note inside and ship directly to my recipient? Yes! Let me know what you'd like me to handwrite/print inside the card in the NOTE TO SELLER box on the CART PAGE. 

How long does shipping within USA take? I pack and ship orders within 1 business day from your order, (weekends and holidays are not business days), and then it takes USPS or UPS anywhere from 1-5 business days to deliver it to you, depending on your location within the US. Choose Priority Shipping at checkout for faster USPS 1-3 Day delivery.

How long does international shipping take? I pack and ship orders within 1 business day from your order (weekends and holidays are not business days), and then it takes USPS and your country's carrier anywhere from 1-3 weeks to deliver to you. Parcels have been known to be held up in customs for an additional week, but this is very rare.

What's the status of my order? You should have received a shipping notification when your order shipped. Please check your email including your spam folder for an email from "In A Nutshell." In that email is a USPS or UPS tracking number that you can click on and check the status of your delivery. Please refer to my Shipping Policies for estimated shipping times.

I checked tracking on my order and tracking status hasn't changed. It can take USPS/UPS up to 24 hours to update tracking. Tracking on the usps.com or ups.com website is sometimes more up-to-date, so you may want to check there. Go to https://www.usps.com/ then paste your tracking number into the "Search A Tracking Number" box. Sometimes USPS doesn't scan packages. It can take USPS up to 5 business days to deliver once out for delivery. If after 5 business days (Saturdays, Sundays, and holidays are NOT business days) your order still hasn't arrived, please contact the shop.

A card I want is out of stock. Any idea when you’ll be restocking it? Out-of-stock items are usually restocked within a day or two, unless it's a Cheeky Kumquat, Talking Out of Turn, or Sapling Press card. In that case it could take up to 1 week.

Do you do Wholesale? Yes! I happily accept wholesale orders. Visit inanutshellstudio.faire.com for more info.

You don't ship to my country. Can you? Yes! Please contact the shop to have your country's shipping enabled.